AT WORK

For those in need of a little Job love and career inspiration

Networking? You’ve got this!

Hi, there lovely people, does the word ‘networking’ strike fear in your heart? If yes, well, you’re not alone. Let me tell you about my delightful client, Norm. Sweet and shy, a man of the monosyllable, a man who, at the word ‘networking’, suddenly developed an extraordinary fascination with the exit door. The conversation went thus:

Norm:Not comfortable talking to strangers, don’t even talk to my wife, don’t know any people, don’t like to invade other people’s privacy.’ 

Jane: Norm, you’re not alone; the concept of networking strikes fear in many a heart. Can I give you a little reassurance, though? None are entirely accurate so let’s address those worries ok? And when I’m finished, you’ll be saying, ‘Networking? I’ve got this!’

Norm: Ermmm...(not sure he actually heard me – something to do with those glazed eyes)

I’m not comfortable talking to strangers…

Networking isn’t about talking to strangers; that’s cold calling. Networking is simply talking to your friends and the friends you’ve not yet met. Having a chat, getting and giving advice, sharing information, and being introduced to other people. Still sceptical?

I don’t know many people…

Just say you’ve moved to a brand new town. Your new neighbour leans over the fence to welcome you. An hour later, you’ve learned the name of the best hairdresser, doctor, dentist, the fastest way to the beach, closest supermarket, and the worrying traits of the dog over the road. You’ve made a friend, and you’ve secured a raft of helpful info thanks to asking a couple of questions. That was informal networking.

I’m too shy…

Are you comfy chatting to fellow work colleagues and clients? What about family members, that bloke beside you yelling ‘carn tigers!’ at the footy, the guys busting beers by the BBQ, the girls supping champers in the kitchen, the fellow school drop-off Mums and Dads? All beautiful fonts of knowledge. And these people know other people. Considering the six degrees of separation concept, I call our city 1.5 degrees!

The folk I know can’t help me…

Would it surprise you that up to 85% of jobs are found through networking, according to research by PayScale? An example…

I urgently needed to employ six new team members. The time taken to advertise, cull applications, phone screen, conduct background research, interview and finally, make a job offer was not an option. Instead, I reached out to my LinkedIn network, fellow team members and friends and, within three weeks, had my new additions on-boarded. Each came highly recommended, reinforcing that it’s all about the ‘people who know you, know what you do and can speak well of both.’

I don’t like to invade other people’s privacy…

I’ve found that most people want to help you; they were once in your shoes, and they remember who helped them when they needed advice and guidance. From finding a new job to moving ahead in our existing, networking should play a massive part in our career paths.

I don’t know how to network…

It’s simple: find a good friend, pick up the phone, organise a catch-up, and have a coffee or a beer after work – informal networking right there.

For those in the job market, reassure your friend that you don’t expect them to know of a job for you, merely that you’d like to benefit from their advice and guidance. Focus your conversation on getting the advice and information you need (don’t forget to reciprocate) and ask for referrals, ‘who else would you recommend I chat to?’ Afterwards, send a thank you note and an invitation to connect on LinkedIn so that you both stay on each other’s radar and then keep them in the loop as you progress.

Spending a little time putting yourself out there through networking can help you gain more visibility, particularly with those who have decision-making capacity so go for it. Back to Norm…

Norm: I suppose I could start with my friend Martin and may test out my commercial with him? 

Jane: Great idea, Norm! And you might even want to ask him if he knows anyone you should be talking to in the companies you’re targeting?

Norm: Steady on, Jane!

Jane: Have fun building those new friendships, Norm. Oh, and did you know that you’re building social capital when networking, which increases your emotional IQ. And this is often listed as the No. 1 most valuable career skill.

 Three weeks later…

Norm: (excited phone call): Jane! I just received a job offer! My meeting with Martin really relaxed me, he introduced me to someone else, and it went from there. Thanks so much for convincing me to give it a go.  

Jane: (thought bubble – Norm, that’s the most words you’ve ever shared) This is brilliant news, Norm, congratulations! Let’s go celebrate over a (network) coffee!

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Resume in need of an ‘old-school’ makeover?

Happy April, lovely readers; let me tell you about my latest ‘Hey Miss Jane’ moment with a sweet chap called George who, after experiencing one too many application rejections, recognised it might just be worth taking advantage of our career transition support after all.  

George: As he handed over his rather quaint (read ‘old-school’) resume…’Jane, it’s a buoyant market, and my skills are in demand; surely I don’t need to go through all this palaver with updating my resume?’ 

Jane:Yes, we are currently in a booming job market, George, thanks to the national talent shortage, and yes, your skills are in demand, but so too are the skills of your 300+ competing applicants.’

Like fashion, resumes change, and if you’re not keeping up with the changes, your resume will go straight to the ‘no’ pile. What’s more, ‘old school’ resumes will ‘age’ you, show that you’re not up to date and potentially make you a less desirable candidate.

G:Ok, guess that’s why I’m here, after all, to seek advice from the gurus in the industry.’

J: Right answer, buddy! (said my thought bubble). ‘I’m just as keen as you to ensure you land this job, George, so let’s make sure you stand out, beginning with removing a few of the obsolete items.’ (said I) 

Resume in need of an ‘old-school’ makeover? Here’s what NOT to include:

CAREER OBJECTIVE

Objectives – a statement telling the employer what you’re looking for in a job – are irrelevant in today’s market. You’re applying for the job, so your objective is already pretty obvious, isn’t it. Let’s swap out that objective statement with a well-written Summary introducing them to your brand title and most relevant skills and experiences as they relate to the job you’re targeting. Use it to tell them why they need you rather than why you need them.

UNRELATED AWARDS, HOBBIES, AND INTERESTS

Sure it’s great to receive awards, but are they relevant to your work target? Same with your hobbies and interests. Collecting stamps or being a pig wrestling champion might be interesting, but it doesn’t tell the employer anything about what you actually offer. Leave them out.

The exception is if the award, hobby, or interest is relevant to the role. For example, suppose you’re changing careers from accountant to food blogger. In this case, the fact that you’ve won the Noosa Foodie Festival Guava Jam contest for the last three years is relevant to the job, and you could include that information.

EXCESSIVE FORMATTING

Resumes are mostly just words on a page and, yep, quite dull to look at, and the urge to jazz things up and make your resume stand out with fancy fonts, colours, columns, and graphics OR the urge to use one of the many visually appealing templates available, is strong. 

Today, most companies use applicant tracking systems (ATS) that may be unable to read columns, fancy fonts, and graphs. Recruiters may also read your resume on their phones, making it hard to see your resume columns or the whole graph. Instead, keep it simple. Avoid fancy templates, use a font that’s easy for humans and machines to read, and use formatting sparingly.  

RESPONSIBILITIES LISTS

Providing an exhaustive list of tasks and duties for previous positions won’t “wow” a hiring manager. That’s just like sending your job description.

Instead, provide a high-level overview of your primary accountabilities in a short, succinct job scope. Then, replace the finer details with the results you delivered when executing those responsibilities. Use the STAR method (Situation, Task, Action, Result) to help employers understand how you did what you did and why it made a difference to your company. This will help them understand the potential value you bring to them.

THE BASICS 

Knowing how to use Windows, Microsoft Office, and email is expected; therefore, ditch them. Instead, highlight the skills that will help you stand out. Knowing how to use a spreadsheet is one thing. But can you set up macros and run pivot tables? Those are the kinds of skills you should be highlighting.

G: Gosh Jane, I had no idea; I’d better get cracking!

J: Indeed, George, and once you land that job, we recommend you update your resume at least once a year, whether you’re in the job market or not. Can’t wait to see your cracking new resume!

What are the things you feel you just can’t leave out of your resume? Drop your answers in the chatbox.

Posted in AT WORK, Earn | Comments Off on Resume in need of an ‘old-school’ makeover?

Hey Miss Jane, why do a career stocktake?

Happy March, lovely readers. Continuing our Hey Miss Jane career coaching series, let me share a recent (and typical) conversation I had with a lovely chap who was taking advantage of our career transition support post his redundancy. We’ll call him Fred:

Fred: Jane, I don’t have time for this career stocktake nonsense; I just need a resume!
Jane: Sure, I can help you craft that, Fred, but what kind of job are you targeting?
F: I don’t care, as long as it’s a job!
J: What sort of jobs are you interested in?
F: I don’t know, I just know I don’t want to do what I’ve been doing.
J: This is your golden opportunity to find your bliss, so what kind of job interests you?
F: I don’t know?
J: Ok, so what sort of jobs have you been searching for on the job boards?
F: Anything and everything, I don’t know where to start!
J: This might feel a bit out there but assuming pay or prestige were not significant, what might your ‘magic wand’ job look like?
F: I DON’T KNOW! I just know I need a resume so I can get a job.

Fred has just had the rug pulled from under him; he’s anxious, worried he might need to sell the house, sell his firstborn, sign up with Centrelink (none of which will happen, but hey, he’s still processing, so cut him some slack darlings). Here is where services such as what I do come in handy.

It’s my job to (a) reassure him that he will find another job, (b) help him figure out what that next job looks like, (c) help him create a tailored resume that sells him to that job, (d) help him hit the visible and hidden markets to find that job, then (e) interview with confidence to put that baby in the bag (and that firstborn back in her mother’s arms). We’ve got this, Fred!

Speaking of Fred:
Fred: So why is it so important to have a work target?
Jane: So that you know what to search for (hugely time-saving), can pitch your verbal commercial (so that your friends, network and recruiters understand what you’re looking for and can help), and craft a resume that proves your capacity to do that targeted job.
F: I need a drink
J: Me too, but it’s only 10 am. Coffee?

By now, you’ll have identified that a generic resume won’t cut the mustard because it’s likely selling you to what you used to do, not what you want to do next. Oh! And have you heard about scan bots? That sneaky application software that searches for keywords aligned with the job ad to determine if your resume even deserves to get to the read pile?

Back to Fred:
F: That makes sense, but how do I figure out what I want to do next?
J: Let’s start by doing a bit of a career stocktake.

Career Stocktake?

So what does a career stocktake entail? Well, young grasshopper, let me tell you! (Fred’s already been there, and he’s landed the job of his dreams, another success story, but stop with the bragging girl!)

Here’s what I recommend:
Grab a whiteboard (or the fish and chip paper, or your iPad mindmap app, whatever).
Now draw these circles, along with their headings on your whiteboard/paper/app:

Right, now that you have the framework, here’s where you start:

Who am I?
  • On a separate page:
    • draw two overlapping circles titled ‘Interests’ & ‘Skills’
    • jot down all of your natural interests (stuff that interests you) in the interests circle
    • jot down all your natural skills (stuff you’re good at) in the skills circle
    • are there any that sit in both circles? jot them in the overlap
    • you’ve now found your strengths (good at and love to do = strengths)
    • Now add those strengths to the ‘who am I’ circle
  • Next:
    • Ask folk to share with you what they consider to be your top 5 personal characteristics. How do they compare to your own perceptions? These are also strengths – jot ’em down in the ‘who am I’ circle
    • Add the industry-specific knowledge that you’ll want to take with you? Add that too.
  • Now:
    • Think about your values – what’s important to you intrinsically? (you’ll find lots of Values lists in Google Images, see sample below). Pick your top 5 and add these to the ‘who am I’ circle

  • Then:
    • take a walk down memory lane and think about all your past jobs. What were the highs? The lows? What specifically made the highs high and the lows low? Jot them down, then add the highs to your ‘who am I’ circle
  • And:
    • think about what you personally need from your next employment to be at your best e.g. open-door policy, flexibility, team-focused culture etc some of these may overlap with your values – that’s ok. Add them to the circle
  • Finally:
    • what does your time look like? Has it been balanced between work and play? What are your personal and family goals? Where do you see yourself and your family in 5 years, 10 years? Jot these important points down in the ‘where am I going’
    • NB: You can put key findings in more than one circle, this is your mind map and the more information you have, the easier to plan your career and from there, determine your next work target
My Ideal Position

Now craft up what your ideal position should look like. That might go something like this:

  • These are the top 5 strengths I’d like to use moving forward (what I offer)
  • These are the top 5 things I no longer want to do moving forward (what I don’t want)
  • These are the top 5 things I’ll need from my employer in return (my needs)
  • And here’s my top 5 on how I want to feel in my next work (my values)
  • Based on this information my objective is……e.g. to secure a logistics role in a large multinational operation where I can lead a team, the company must have…. and…..(my target)

You’ve now determined your work target. You may have more than one and that’s ok for now you’ll be exploring circle two ‘Where am I Going’ and three ‘How Do I Get There’ to help you refine your target and ultimately land that ideal job.

AND! You now have a comprehensive understanding of yourself and what you offer. You now have the targeted focus for your commercial, your Resume, your LinkedIn profile, your conversation with Recruiters and with your network, PLUS the answers to a myriad of interview questions.

Back to Fred:

Fred: Wow, Jane you may have just saved me from jumping into a job for the sake of a job, this helped me work smarter not harder toward landing my job and now here I am six weeks in and loving it! Let’s stay in touch?

Jane: Congratulations Fred, I’m so thrilled for you (as she fist pumps the sky to another happy camper)

Now be a Fred and go forth and conquer young grasshopper.

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